The deadline has now passed for orders to be shipped outside Europe and cannot be guaranteed to arrive before Christmas. An international courier service is available for orders placed after this date at a cost of €49. Please get in touch to arrange this if required. Made to order items will need to be ordered by the 10th to guarantee standard shipping within Europe, or 13th for registered shipping. Orders for Great Britain will need to be placed by the 16th, Ireland the 17th. Priority will be given to orders with the earliest deadline so some orders may take a little longer than normal.
The deadline has now passed for orders to be shipped outside Europe and cannot be guaranteed to arrive before Christmas. An international courier service is available for orders placed after this date at a cost of €49. Please get in touch to arrange this if required. Made to order items will need to be ordered by the 10th to guarantee standard shipping within Europe, or 13th for registered shipping. Orders for Great Britain will need to be placed by the 16th, Ireland the 17th. Priority will be given to orders with the earliest deadline so some orders may take a little longer than normal.
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Payment and shipping

Payment

Payment is due at time of purchase and your order will ship only if full payment has been received. Your payment information is kept secure as we don't receive your credit card information.

 

Shipping

Orders will ship 1 to 2 working days after they are placed, with the exception of custom orders. Some items are made to order, which will be specified in the product description. If you are ordering multiple items and one of them is made to order, your order will ship once that item has been made. A confirmation email will be sent once an order is shipped.

The customer is responsible for any international customs duties or taxes. We are also not responsible for delays due to customs.

Each item is shipped in a separate recycled kraft box. If you wish to group multiple items into a single box please let me know at checkout.

Returns

Returns and exchanges are accepted within 30 days. Please contact me at amyh20@gmail.com as soon as possible if for any reason you are unhappy or there is a fault with the product. Return shipping charges are payable by the customer.